Picker is an international charity working across social and health care. Established in 2000, their organisation continues to have a significant impact in the field of person and family centred care. Working across the health and social care systems their approach is simple, using patient experience of healthcare to identify the priorities in delivering the highest care quality. The work that Picker gets involved in is wide-ranging and varied in order to ensure their work stays focused on their vision. Picker is here to:
Influence policy and practice so that health and social care systems are always centred around people’s needs and preferences.
Inspire the delivery of the highest quality healthcare, developing tools and services which enable all patient’s experiences to be better understood
Empower staff working in health and social care to improve patient experience by effectively measuring and acting upon people’s feedback.